SERVICOM: NIMASA bags Award of Excellent Service Delivery
· As NIMASA DG dedicates Award to Staff
The Nigerian Maritime Administration and Safety Agency (NIMASA) recently received the SERVICOM Award for excellent service delivery. This recognition highlights NIMASA’s commitment to enhancing service standards, improving transparency, and ensuring efficiency in its operations.
The SERVICOM Award, typically given to government agencies that demonstrate outstanding public service, acknowledges NIMASA’s strides in providing quality services to the maritime industry, including the facilitation of maritime safety, regulation, and the promotion of Nigeria’s maritime sector.
Dr. Dayo Mobereola, Director General of the Agency, who was represented by the Head, SERVICOM Unit of the Agency Hajia Rakiya Lamai, expressed gratitude to the Presidency through the SERVICOM Office for recognizing the Agency’s efforts. He assured that the Agency will not rest on its oars, but will instead double its efforts.
“We are spurred by this award, and we will continue to embrace best practices in the delivery of our services in the Agency. Let me also use this opportunity to appreciate our indefatigable staff who have consistently shown consistency to the core values of the Agency, while also internalizing the vision and mission of the Agency. We will continue to work together to sustain the tempo,” the DG representative said.
Meanwhile, the National Coordinator and Chief Executive Officer of SERVICOM, Mrs. Nnenna Akajemeli, commended the Agency in a letter for its unwavering interest and commitment to improving service delivery.
“We are indeed encouraged by your inspiring strive to ensure that Nigerians receive quality and timely service from the Nigerian State. We shall continue to count on your support and cooperation as a key stakeholder in the provision of satisfactory services to all citizens in the realization of the essence of governance,” Akajemeli said.
The award was presented at the annual end-of-year awards/meeting of the National Council of Nodal Officers with the SERVICOM Office, held in Abuja.
The Nigerian Maritime Administration and Safety Agency, NIMASA is the regulatory authority for Nigeria’s maritime industry, established by the NIMASA Act of 2007.
Its key responsibilities include ensuring maritime safety, protecting the marine environment from pollution, enforcing compliance with maritime laws, promoting local shipping, and supporting the training of maritime professionals, amongst other responsibilities.
